Client: A leading fashion retailer
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Challenge: The client was struggling with slow site performance and high cart abandonment rates on their Salesforce Commerce Cloud platform, affecting their overall sales.

‍Solution: Emergent’s team conducted a comprehensive audit, optimizing the platform for faster load times, seamless navigation, and better checkout flows. We also integrated third-party payment gateways to streamline customer experiences.

‍Results:25% improvement in page load speed30% reduction in cart abandonment15% increase in overall online sales

‍Conclusion: Through tailored optimizations and integrations, Emergent helped the client enhance customer experience and drive revenue growth.



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Client: A global B2B industrial equipment manufacturer
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Challenge: The client’s outdated Salesforce Commerce Cloud setup led to poor user experience and inefficiencies in handling bulk orders, impacting sales and customer satisfaction.Solution: Emergent implemented custom features to streamline the bulk ordering process, integrated advanced analytics tools, and improved platform performance to better handle high-volume transactions
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Results:
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40% faster bulk order processing
20% increase in customer retention
35% growth in B2B online sales

Conclusion: Emergent’s tailored enhancements optimized the client’s B2B operations, improving efficiency and customer experience.

Client: A healthcare equipment supplier
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Challenge: The client’s Salesforce Commerce Cloud platform was struggling with complex order management and inefficient inventory tracking, leading to delays and missed opportunities.Solution: Emergent customized the platform to automate inventory tracking, streamline the order process, and integrate real-time supply chain data, improving operational efficiency.

‍Results:

50% reduction in order processing time
99% inventory accuracy
25% increase in order fulfillment speed

Conclusion: Emergent’s solutions enhanced the client’s efficiency, driving improved operations and customer satisfaction.